Share this job with friends and family and earn dollars with every successful hire.Manpower offers you the opportunity to work with a wide variety of businesses, from start-up enterprises to Fortune 500 companies. Dedicated Career Partner to help you achieve your career goals.Cell phone reimbursement and laptop / tablet will be provided. Dress : Business Professional : Black slacks and blue collared shirt.High School diploma or equivalent, plus additional hardware technology training.Demonstrated technical / mechanical aptitude for learning new technology.Technical / mechanical hardware repair experience.Participate in assigned work during non-traditional workdays, holidays, and shift work.Availability to work both scheduled and unscheduled overtime.Able to bend, crawl, stoop, sit, lift, and move 50 pounds of weight.Highly skills at prioritization, planning, working independently all within standard policies and business standards. Working independently and able to re-prioritization of tasks / events / commitments quickly based on contract, customer, and business situations.Ability to quickly and accurately evaluate a technical situation while managing the operational challenges.Industry / company knowledge that provides solid technology solutions and options to the customer.Independent thinking while adhering to standard technological / mechanical and business procedures.Exercise solid business-based decision-making skills, taking appropriate risk to ensure that both the customers business need is met.Attention to detail and commitment to administrative responsibilities.This is critical to relationship building and expectations. Strong interpersonal verbal / written skills especially in person, on a customer site.Successful cause and effect understanding of financial perspectives on the business.Able to balance and prioritize multiple activities and issues.May also involve third party software, networks, and switches. Ability to troubleshoot various hardware problems logically and systemically technically / mechanically on printers.Alignment with customers business needs while maintaining contractual commitments.Strong mechanical aptitude, working with tools and various alignment apparatus.Typical types of reactive, on customer site, service events include, but are not limited to : Configuring hardware, software and simple network components, install, unit repair, and working with escalation personal performing and assisting in technical action plans to remediate pc / print issues.ĭemonstrated core competencies of success in this position are : understands the financial aspects and business impact of what they deliver, how and why. It is imperative that the Field Service Rep. These teams are responsible for completely satisfied customers and helping to grow business in a profitable manner and within budget. This ever-changing environment presents each team member with various daily events that educate customers about the technology, manage critical service events, and interact with multiple levels of both and customer management / teams. This is a team-based group of self-starting, technical / mechanical delivery professional. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors.Ĭandidates must be self-contained, resourceful, and determined for success.Products include Laptop, Desktop, RPOS, and Workstation products.This customer facing, non-exempt PC / Printer field break / fix position provides a wide range of hardware support and related services specifically to PC Products customers.
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